Ramada Asheville / Biltmore West Hotel

ex. Ramada Biltmore West

275 Smokey Park Hwy, Asheville, United States, 28806  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Ramada Asheville / Biltmore West Hotel


On-site parking

Luggage storage

24-hour reception

24-hour business center

Food/ Drinks


Coffee/Tea in lobby

Fitness/ Gym

Exercise gym

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Spa and relaxation



Ramada Asheville / Biltmore West Hotel is a 2-star venue positioned about 7.5 km from Botanical Gardens at Asheville, North Carolina Arboretum and Asheville Mall. Ramada Asheville / Biltmore West Hotel has been welcoming guests to its non-smoking rooms since 1970.

The hotel is conveniently placed minutes away from The Bender Gallery train station. Asheville city center is 8 km away.

Set next to wineries and restaurants, this hotel also offers an indoor heated pool, a sun terrace and an outdoor swimming pool on site.

Guests can reach Ramada Asheville / Biltmore West Hotel by car from Asheville Regional airport in 20 minutes.


There are 159 rooms including two room king suite, deluxe king suite and king suite in Ramada Asheville / Biltmore West Hotel, where guests can enjoy a great view of the park and make use of a laptop safe, cable TV, wireless internet, a microwave and a writing table. The property offers views of Rock State Park and Chimney Rock Park from the rooms. For more comfort a shower, a bathtub and a hairdryer are provided.

Eat & Drink

Serving Mexican dishes, Waffle House is about 200 meters away.


This comfortable hotel benefits from a car park, a baggage storage and a vending machine along with a business center, computers and a meeting room.


The hotel provides guests with a playroom and a playground for their children. The property offers a gym and a fitness centre to keep shape.


Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   159.

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In general



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  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Vending machines
  • Exterior corridors
  • Fireplace

Sports & Fitness

  • Exercise gym
  • Water sports
  • Billiards/ Pool tables
  • Table tennis


  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's play area
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Ballroom
  • Sun terrace
  • Television in lobby
  • Sauna

Room view

  • Atrium view

Room facilities

  • Individual air conditioning
  • Paid in-room safe
  • Connecting rooms
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities


  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries


  • Cable/ Satellite television
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Blackout curtains



Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 12 years
Existing bedding FREE


Pets are allowed on request.

How to reach hotel

hotel Ramada Asheville / Biltmore West Hotel Asheville location
Show big map »

Hotel Address:

275 Smokey Park Hwy, Asheville, United States, 28806

Get directions
City Center
  • Asheville
    7.4 km
  • FATZ (cuisine: American)
    130 m
  • El Chapala Mexican Restaurant (cuisine: Mexican)
    140 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:

Rooms and availability

Standard Room
Atrium view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Double beds

  • Check Prices
Room Description:

1 King Bed Non-Smoking Room

  • Max occupancy:

    5 persons

  • Bed type:

    2 Double beds, 1 Double bed and 1 Single bed

  • Check Prices
Room Description:

Suite|2 Double Beds + 1 Sofabed - Nonsmoking Suite

Quadruple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:


Executive Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Executive Room 2 Doubles Smoking

Ramada Asheville / Biltmore West Location

  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Convention centers


  • Sky-Lanes2.8 km
  • Fun-N-Games3.5 km
  • Tropical Gardens Mini Golf4.8 km

Universities, Institutes

  • Cecils College2.3 km
  • Trinity Baptist Bible College3.0 km


Local attractions

  • River Arts District6.7 km
    Asheville, NC
  • Smith-McDowell House Museum7.3 km
    283 Victoria Road, Asheville
  • Grove Arcade8.0 km
    1 Page Avenue, Asheville
  • Bent Creek Experimental Forest7.1 km
    Asheville, NC
  • North Carolina Arboretum7.5 km
    100 Frederick Law Olmsted Way, Asheville

Restaurants nearby

  • FATZ130 m

    Address: 5 Spartan Ave
    Phone: 828- 665-9950

    69% likes this, based on 108 reviews
    Cuisine: American
    Price Range: CAD 8 - CAD 23

  • Cracker Barrel Old Country STR200 m

    Address: 5 Crowell Rd
    Phone: (828) 665-2221

    67% likes this, based on 93 reviews
    Cuisine: American, Southwestern

  • Pizza Hut490 m

    Address: 163 Smokey Park Hwy
    Phone: 828-667-3500

    Cuisine: American
    Price Range: CAD 2 - CAD 27

  • El Chapala Mexican Restaurant140 m

    Address: 282 Smokey Park Hwy
    Phone: 828-665-0430

    62% likes this, based on 57 reviews
    Cuisine: Mexican

  • Waffle House170 m

    Address: 210 Smokey Park Hwy
    Phone: 828-665-1500

    61% likes this, based on 18 reviews
    Cuisine: American

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
Hotels nearby
Om Sanctuary
3 stars
8 km
Black Mountain Inn
3 stars
28 km
Cities nearby

Ramada Asheville / Biltmore West Reviews

Guest reviews are submitted by our customers after their stay at Ramada Asheville / Biltmore West

Average guest rating

5.6out of 10
Guest rating
Based on 22 reviews

Guest reviews

  • Family with children

    Right on the 'main' road to a lot of interests. Very nice design to the inside of the hotel. Nice quiet areas to relax if you would like to get out of your room.

    I chose this hotel for location and for the indoor swimming pool. The pool heater was broken the whole time so we couldn't swim for the time we were there. Also, we like to have waters and sodas in our room and the ice machines were broken the whole time. Very disappointing, especially the pool as we were looking forward to swimming indoors.

  • Older travelers

    Close to interstate and sightseeing tours

    False advertising. It was advertising free breakfast. That was not true. Guests should be made aware of this prior to booking.

  • Older travelers

    I don't think there was anything to like about my stay at this hotel.

    I can't honestly say anything good about the stay. The hot tub was dirty. The pool was cold & filthy. The sauna was in terrible condition. We were unable to use any of these amenities due to their condition. When the housekeeper came to clean the room after the first night, there were no towels, no new soap, no shampoo or conditioner left for our second night/morning. The continental breakfast was almost non existent the second morning of our stay. The person responsible for making sure there was food & coffee was unable to provide these services...not sure if he really knew how to do his job. I would never stay at this hotel again...even if it was free!

  • Group of friends

    Beds were comfortable and had different kinds of pillows to choose from. The room was clean and had plenty of towels. The breakfast was very good with a big variety to choose from.

    The floor lamp was broken and the remote for the TV did not work. The room was a no smoking room but it had a faint smell of smoke in it.

  • Family with children

    The different options of entertainment it had for children. The breakfast was also very nice - wide variety.

    The room had a horrible smell at first. Almost like our non-smoking room had been smoked in and then 'covered up' with some horrible spray. We just brewed some coffee to get rid of the scent and that helped.

  • Family with children

    Room was dirty and extremely outdated. There was a strong musty order and mold in the room. The shower backed up and was dirty. This room was not worth the money that was paid.

  • Family with children

    Not what pictures showed dirty Roaches as big as my grandsons foot. Over charged me on my credit card. Front desk clerk was to tired to do job. First room we was put in smelled like an old stale smoke and whiskey. The next one was a little better but could use a good remodel on the whole building. I will never stay there again. Pool was to cold

  • Older travelers

    Location was nice. Swimming pool. Restaurant on site, good service.

    Door key cards were a pain to use. Cards did not work very well. I noticed others were having trouble with door cards also. Entrance door to room needs a door sweep installed---gap under door. Room needs cosmetic work, grout on bathroom floor and along edge of wall missing. Overall, room needs some TLC and attention to detail. Sauna room needs to be replaced, floor falling apart.

  • Family with children

    The inside lobby was cool

    The furniture was so old the dresser was broken, the door wouldn't open because the metal door was bent. You had to shove with your shoulder to open it. The breakfast staff locked us in the fenced area and couldn't get out.

  • Older travelers

    Great for family's! Nice pool area, mini golf and the rooms were clean.

    Hot tub was out of order.

  • Older travelers

    Atrium area

    We had a water problem in our room, the carpet was soaked, we told the front desk about it and it seemed nothing was done about it, the room smelled from the wet carpet. We should have been given a new room once we told them about the carpet. There was also a lot of noise from the pool after 11 pm I called the front desk & was told something would be done. It finally got quiet after midnight

  • Group of friends

    The ihop restaurant, discount to it and convient location to interstate.

    Old hotel, peeling paint. Chairs dirty. Saw roach in hallway near front desk that was big enough for a leash. Ice machine dirty. Carpets dirty.

  • Older travelers

    Good value for the price.

    The laundry room should cleaned better; the dryers didn't dry very good.

  • Older travelers

    Location convient to traveled route. G

    Bathroom is in much need of refurbishing.

  • Older travelers

    no elevator, and no parking allowed anywhere in front 50+ spaces

How to reach hotel

hotel Ramada Asheville / Biltmore West Hotel Asheville location
Show big map »

Hotel Address:

275 Smokey Park Hwy, Asheville, United States, 28806

Get directions
City Center
  • Asheville
    7.4 km
  • FATZ (cuisine: American)
    130 m
  • El Chapala Mexican Restaurant (cuisine: Mexican)
    140 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms: